I'm tickled by what makes us tick.
This is the lifeblood of my creative pursuits. As a playwright and performer, I investigate the human condition to write and create characters. Offstage, as a user researcher and design strategist, I ask questions: What do customers crave? How do teams collaborate? Why does a business change? I love creating products and brands for complex, messy people.
A versatile facilitator and trainer, I've led human-centered design workshops in 10 different countries across 4 continents for top organizations like Toyota, Walmart, and SAP. I currently lead strategy and conduct ethnographic research at Scandinavian-American design consultancy Montaag. And—if the sparks fly—I take on freelance projects, too. Born and raised in Rhode Island, I attended Brown University before moving West.
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