Research & Strategy

 

As a freelance strategist and professional people-watcher, I thrive on long-term partnerships and meaty problems. I'm always looking for the next collaboration to sink into. I take on new clients and assignments in research, strategy, and organizational design with my consultancy From Forward—whether it’s uncovering the root cause of how people behave to facilitating conversations that help teams and institutions change how they work

Before launching my consultancy, I led research and product strategy at a design studio focused on emerging technology and robotics—making sure machines play well with humans. That fascination with the human side of technology continues to shape my work.

Select Projects I’ve Led

  • Led a multi-year partnership with a major city library system to improve digital accessibility across research services, digital collections, and AI initiatives

  • Developed brand positioning concepts for a women's health and sexual education company through mixed-methods research

  • Helped a major fintech platform understand how Gen Z approaches money to guide product strategy for a new digital wallet and identity authentication app

  • Designed and led team trainings for engineers at an offshore wind company around the design thinking process 

  • Led discovery for a major hospital system’s website refresh, conducting interviews and surveys with patients and providers to determine information architecture and website experience principles